(SENIOR) APPLICATION ENGINEER (CA) 910169の求人情報 (25259)

(SENIOR) APPLICATION ENGINEER (CA) 910169

職務内容

*GENERAL POSITION SUMMARY The Senior Application Engineer is responsible for being the primary technical resource for the sales department and acts as technical expert for the customer. This position drives the engineering activities of products applying in semiconductor manufacturing process involving design, production, development, and quality assurance to provide the engineering service and technical consulting. Also, he or she serves as the technical liaison to communicate with other its facilities in the world. *ESSENTIAL JOB FUNCTIONS Essential Functions • Acts as the customer's primary technical representative from company. • Acts as technical expert for the company for both internal and external customers. General Engineering • Responsible for the product development of all its products, and the technical support to sales of new and ongoing business in the U.S. • Maintains expert level of product knowledge, and application. • Coordinates all technical requirements to support the efforts of the sales department. • Identifies and provide reliable solutions for all technical issues to assure complete customer satisfaction through all stages of the sales process. • Articulates technology and product positioning to both business and technical users. • Provides design and specification development support to consultants, integrators, and distributors. • Provides technical consulting of the fluid delivery modules for the customers in assembly, maintenance, production, and troubleshooting. • Responds to functional and technical elements of Requests for Information (RFls)/ Requests for Proposal (RFPs). • Listens, understands and provides solutions to customer requirements. • Performs technical/product training for salespersons, estimators, and engineers at targeted accounts. • Assists in the design and development of new products and tools necessary to make target accounts comfortable and successful at selling valves and fittings products. • Maintains accurate records of target accounts, opportunities, quotes, projects, contacts and correspondence in company approved databases. • Travels to project sites to preform start-up, integration, and training services. • Performs on-site troubleshooting and resolving problems. • Establishes and maintains strong relationships throughout the sales cycle. • Makes technical presentations with or without a representative from the sales organization. *JOB DESCRIPTION • Represents all of company's product lines and experience for new or present customers. • Makes technical visits on behalf of company, to technical groups at various customers, potential customers, and other organizations. • Gathers information from potential customers and develop products that meet customer needs. • Communicates with people on all levels in a multitude of organizations. • Resolves customer issues or difficulties in a manner that is consistent with the company mission, values, and financial objectives • Investigates and reports

採用担当者からのメッセージ

半導体中心に事業展開し、大口クライアントを抱えているので この先も絶対に伸びる半導体業界でキャリアパスがつめること、有名企業とビジネスができることが魅力の会社です。