Job posting Inside Sales & Material Control Specialist (CA: Remote) 910251 (30815)

Inside Sales & Material Control Specialist (CA: Remote) 910251

Job Description

Primary Duty: Inside Sales and Customer Service • Process, generate, analyze and maintain quotes, customer POs, sale orders, and RMAs using the ERP system. • Collaborate with management to develop, plan, prepare and execute on strategic deals in complex sales cycles. • Develop sales forecasting activities and set appropriate performance goals. • Successfully match customer price/technical requirements to proposed solutions under the guidance of the Account Managers. • Effectively communicate client needs to the Engineering Team for existing issues, problems, and any requests. • Take ownership of assigned customers and serve as the lead point of contact for any and all matters specific to your customers. • Manage various work streams to ensure the timely and successful delivery of our solutions according to customer needs and objectives. • Communicate clearly the progress through monthly/quarterly initiatives to management. • Develop forecasts; track and analyze key account metrics. • Identify and grow opportunities and collaborate with the sales and marketing teams to ensure growth attainment. • Update the status of manufacturing by attending weekly production meetings; incorporating delivery schedule changes into the open order register; monitoring the backlog for accuracy. • Organize and maintain information for management on current and historical sales; booking reports; and RMAs from issuance to final disposition. • Prepare reports which includes collecting, disseminating, and presenting objective data; develop recommendations on cause or corrective action; and execute expedient follow-up to ensure financial objectives and complete customer satisfaction. • Generate quotations for standard products while maintaining an up-to-date price list as per Account Managers’ instructions. • Take the initiative to maintain currency of technical knowledge by routinely walking through manufacturing operations to observe the latest techniques or capabilities. • Assist with phone system as a back-up for: answering incoming calls; and paging. • Train new inside sales and sales personnel in cross-over job-related duties. • Measures of success include new customer acquisition rates, renewal rates, identifying up-selling and cross-selling opportunities, customer satisfaction and contribution to overall sales team and business success. • Protect organization’s value by keeping proprietary information confidential. + Sales Support and Material Control duties.

Message for Candidates

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